※You confirm the option information such as the color and quantity of the product before purchasing. Once the payment is successful, you cannot change the order options, and the default is to agree to this return and exchange policy.
※Replacement can only be applied for at the official website customer service center
【Return and exchange process】
For products that meet the exchange conditions, please be sure to contact customer service (email@example.com) by email within 3 days from the date of receipt, and provide the following relevant information. We will confirm the processing for you as soon as possible.
Please provide the following information for the customer service staff to review:
1. Order number:
2. Name of orderer:
3. The name and quantity of the product applying for return/exchange:
4. Reason for replacement:
5. Receiving address, contact number, contact name:
6. Whether the product has been opened:
7. Please provide product photos so that the customer service staff can confirm the integrity of the product
【Exchange applications are not supported in the following situations:】
1. Commodities more than 3 days from the date of receipt
2. Commodities that have been opened or the packaging has been damaged that affect the second sale.
3. Discounted goods and goods purchased with points.
4. Return the goods without prior application for return and exchange.
5. The official website has listed products that cannot be exchanged and returned.
【Notice for Return and Exchange】
1. Under normal circumstances, after we receive your returned goods and confirm the return application, you can choose the goods with the same listed price, or make up the difference and choose the higher-priced goods for exchange.
2. Shipping costs for returned products must be paid by the sender. If you choose to return the goods by collect, our shop will refuse to accept the goods.
3. If your order contains gifts, please send the gifts together when returning. If you do not return the gift, we will add the amount of the gift to the replacement product, which may increase the price of the replacement product.
4. Once the merchandise you ordered is returned or exchanged, the relevant discount code or purchase price cannot be used again.
5. Additional purchase price, package discounts, discount gifts for members when they are full, purchase specified products to get gifts orders:
i. When the main product is returned and only the additional purchased products are retained, the additional purchased products will be restored to the original price calculation.
ii. Package discounts, discounts, if the discount or amount of the activity is not reached after the return, the reserved product will be restored to the original price calculation, and the difference will be added to the standard price of the exchange product.
iii. Additional purchases of products or discounted products, limited time limited products, no return or exchange.
【Our trademarks, Service marks and Copyright】
MY ATTITUDE SHOP's store trademarks and products Logo, and service marks have been registered and owned by My Beauty International Limited. If there is plagiarism, copying, cross-use, etc., My Beauty International Limited reserves all rights to recover. All pictures, designs, logos, service marks and trademarks on this website must not be used for any purpose without our permission. In addition, all trademarks, product names, company names and logos appearing on this website ( www.myattitudeshop.com ) are the exclusive property of My Beauty International Limited. All the contents of this website, including designs, articles, pictures, logos, buttons, images, software, and sound materials, are subject to Hong Kong and international copyright industry and any quotable intellectual property laws protection. All software used on this website belongs to the property of My Beauty International Limited and is protected by Hong Kong and International Copyright Industry Association and any applicable intellectual property laws.
This website is currently only used to provide online information and as a shopping medium. All content on the website shall not be used for any commercial purposes (including reproduction, transmission, dissemination, sale, broadcasting, distribution, republication, adaptation, or redistribution in the same format or technology). The information and communication content of this website can only be used in legal ways. Any information that violates (any harmful and threatening) terms of this website shall not be posted or transmitted. My Beauty International Limited reserves the right (but no obligations and responsibilities) forbidden and remove these data.
【Awareness and Acceptance of terms】
1. My Beauty International Limited ( referred to as the "Company") provides MY ATTITUDE SHOP ( www.myattitudeshop.com ) service ( referred to as the "Service") in accordance with these terms of service. When a member completes the company's membership registration procedures or starts to use this service, it means that he has read, understood and agreed to accept all the contents of this service term, and fully accepts the current and future derivative service items and contents of this service.
2. The company has the right to modify or change the content of these terms of service at any time. The content of the modified terms of service will be published on the website. The company will not notify members individually. Members are advised to pay attention to such modifications or changes at any time. When a member continues to use this service after any modification or change, it is deemed that the member has read, understood, and agrees to accept such modification or change. If you do not agree to the above-mentioned service terms revision or update method, or do not accept any other agreement of the service terms, the member should stop using the service immediately.
3. If the member is under age of 18, the member’s parent (or guardian) should read, understand and agree to all the contents of this agreement and subsequent amendments before registering as a member, using or Continue to use this service. When a member uses or continues to use the company, it is presumed that the member's parent (or guardian) has read, understood and agreed to accept all the contents of this agreement and subsequent amendments.
4. Both the member and the company agree to use all content of this service, including expressions of intent, etc., using electronic files as the means of expression.